Avaya - User Productivity

Avaya one-X® is a family of communications applications and collaboration tools designed for end users. It supports Unified Communications across a wide range of platforms, including desktop and laptop computers, mobile devices, and dedicated IP deskphones. Avaya one-X Products allow business users to work from any location using a variety of public and private networks. Using industry standards such as SIP or H.323, one-X Products offer simple, intuitive access to everyday communication applications and collaboration tools.

Avaya one-X® Communicator

This software product is an ideal choice for power users like executives and administrative assistants who communicate frequently, managing multiple calls and ad-hoc conferencing. It provides access to Communication Manager features including softphone capabilities and ad hoc audio and video conferencing. Users can click to initiate emails and instant messages from one-X Communicator via IBM Lotus Notes, Microsoft Outlook, or Microsoft Office Communicator. When integrated with the one-X Portal server, one-X Communicator offers presence, visual voice mail, management of audio conference calls, and 24x7 call logs. Avaya one-X Communicator can be used with your office desk phone as well as by mobile or remote workers.

Avaya one-X® Deskphone

This line of desktop telephones offers a wide range of models for casual users, administrators, professionals—for anyone who needs dependable, always on equipment and productivity enhancing features. The phones are available with high-fidelity audio and intuitive user interfaces including voice recognition-based dialing. The phones are highly modular, with add-ons that let you grow your communications system at your own pace.

Avaya one-X® Mobile

The Avaya one-X Mobile line of software clients offers full integration with enterprise applications like visual voicemail, corporate directory, VIP lists, and call logs. Users can initiate business calls through Avaya Aura™ Communication Manager maintaining their enterprise identity and reducing long distance charges. Clients support RIM BlackBerry, Palm, Symbian, Windows Mobile, Java and iPhone platforms. Avaya one-X Mobile is also available for our small business IP Office product and in a Lite edition that provides an intuitive interface for Extension to Cellular features on the iPhone.

Avaya one-X® Portal

This web-based unified communications client provides a simple, consistent interface to critical applications, giving users control of telephony, conferencing, messaging, presence, mobility administration, and access to corporate and personal contact information. Avaya one-X Portal complements the desk phone while in the office and supports mobile and remote workers from any location. Since one-X Portal can be used from any Internet connection, it can play an important role in business continuity planning. Avaya one-X Portal is also available for the IP Office solution for small business.

Avaya one-X® Speech

Designed to recognize and carry out spoken commands, Avaya one-X Speech lets your mobile, remote, and office workers access critical communications tools and information over any telephone, 24 hours a day. It provides voice-activated access from any phone to email, voicemail, calendar, personal and enterprise directories, calling, and conferencing. Users can set personal contact rules, allowing them to work even more efficiently.